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Donation Management System 

GiftBox donation management system provides the key functions to automate and streamline the process of donation including printing and issuing receipts; capturing rejected transactions, cancelling or re-processing them. Donation module can accommodate various types of donations like credit card, cheque and cash. It can also issue different receipt formats using templates created from Microsoft Word.

donation management system

Raise more funds, drive more donors. 
donation system, DMS

With GiftBox, you can now process donations within minutes.

As donors become more specific about how they wish to see their money used, charities need to be able to track funds and account for every penny spent. We make donors feel more comfortable about online giving and we understand how important it is to keep their information safe and secure.

GiftBox management system for donors provides the key functions to automate and streamline the process of donation including printing and issuing receipts; capturing rejected transactions, canceling or re-processing them.

Key Features and Benefits

  • Manages various types of donations such as credit card, GIRO, cheque and cash
  • Ability to import donations and forms from xls and csv
  • Generates debit and credit card text files, receipt printing, receipt re-printing, and thank you letter processing
  • Accepts donation the donors have pledged over a period of time (Recurring donation)
  • Adopts the best practices through the use of audit trail, authorization workflows mechanism, electronic banking settlement system, and IRAS tax reporting format.
  • Generates tax files and issuance of tax receipts
  • Rekindle relationship with inactive donors by sending newsletters and upcoming event details
  • Configurable dashboard to show statistics important to the organisation

Frequently Asked Questions 

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A donation management system is software that helps charities and non-profit organisations record, process, track, and manage donations in one centralised system. GiftBox automates key donation processes, including payment processing, receipt generation, recurring donations, tax reporting, and donor communications.

GiftBox can manage different types of donations, including credit card, GIRO, cheque, and cash donations. It can also import donation data and forms from Excel and CSV files, helping organisations centralise their donation records.

Yes. GiftBox supports recurring donations, allowing charities to record and manage donations that donors have pledged to make over a period of time. This helps organisations maintain accurate records of ongoing contributions and donor commitments.

Yes. GiftBox supports the generation of tax files and tax receipts and incorporates the IRAS tax reporting format. This helps organisations streamline donation-related tax administration and reporting.

GiftBox centralises donor and donation information, allowing organisations to maintain a clear history of contributions and interactions. Charities can also use the system to reconnect with inactive donors through newsletters and information about upcoming events.

GiftBox automates many routine donation processes, including transaction handling, receipt generation, donation imports, recurring donations, tax processing, and reporting. This enables charities to process donations more efficiently while reducing manual administration.

GiftBox is designed to help organisations protect donor information while maintaining appropriate controls over donation processing. Features such as audit trails and authorisation workflows provide greater visibility and accountability over financial and donor-related activities.

GiftBox brings donation processing, donor records, recurring donations, receipts, tax reporting, communications, and reporting together in one platform. By automating routine processes and providing greater visibility over donations, GiftBox helps charities raise more funds, strengthen donor relationships, and improve operational efficiency.

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